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Lifeline AssistanceInformation on Lifeline Assistance

Lifeline Assistance Programs

The Tennessee Regulatory Authority (TRA) designated Twin Lakes as the "Eligible Telecommunications Carrier" within its service area for universal service purposes. The goal of universal service is to provide all Tennessee citizens access to essential telecommunications services. 

Lifeline Assistance Programs

Lifeline Service is a federal program for low income households and qualified residential recipients. You may qualify if you participate in any of these programs:

• Supplemental Nutrition Assistance Program (SNAP)
• Medicaid
• Bureau of Indian Affairs General Assistance
• Head Start (Only if residing on Tribal Lands and household meets income qualifying standard)
• Food Distribution on Indian Reservations 
• Tribal Temporary Assistance for Needy Families (Tribal TANF)
• Supplemental Security Income
• Federal Public Housing Assistance (FPHA)
• Veterans Pension or Survivors Benefits 

For Low Income Eligibility, you must call 1-800-342-8359

Lifeline Service includes a monthly discount for basic phone charges. Only one discount is available per household. Lifeline is non-transferable. For more information, contact your local business office.

Have questions? Give us a call at 931-268-2151 or email us at CustomerService@twlakes.coop